Slippers getting stolen from doorstep

Although the title seems to indicate a trivial issue, the rest of the resident's email says a lot about the current state of the community and the despair felt by new residents - read on ...

Dear All,

We have relocated to Greenage recently (a month back).

Please advise me how to handle the situation of shoes & slippers disappearing (stolen) suddenly from outside the main door. My new pair of slipper disappeared within 4-6 days of me starting to wear the same.

Is this problem faced by others till now!! Other than not leaving the shoes outside the main door if there is some advice to nab the culprit please suggest.

I can guess who can be behind this, but I don't know how to nail them because I have not caught anybody red handed.

Though the issue may appear to others as a very frivolous one to grudge about but here more the pair of slipper I am trying to focus on the fact that here(in Greenage) we have to guard everything (even the smallest thing) in a very aggressive manner. 

The kind of impression about the society which we thought before buying the property has fallen apart; not even 1% seems to match. Though we have been lucky to escape till now ill treatment from dogs, monkeys, labourers and finally management but from the kind of mail exchange we witness in this forum, we can identify with the problems.

I am not blaming neither Maintenance nor facility team for this kind of event since this behavioral problem of stealing other's stuff is of an individual, however please suggest some corrective measures to take care of this type of  issues in future.

WBR 

[deleted]

Stuck inside the lift (Oak - C)

Dear Mr. [deleted],

A resident getting stuck in the elevator for 15 minutes during power failure shows that the emergency escape device has failed. As you had informed us before, whenever there is a power failure, battery in the emergency escape device takes over to  immediately  bring the elevator down to the next lower floor and opens the doors to enable the passengers to come out of the lift without waiting for resumption of main  power / backup  generator. I have seen that this works well in other lifts but seems to have failed in this elevator in OAK-C. This needs immediate isolation & attendance by Mitubishi Service Engineer to avoid any mishap. 

Best Regards

[deleted]

Monkey business

This is one of many complaints regarding the menace of monkeys. No action has been taken - although the incidents have been continuously reported for over 2 months....

Maintenance team,

   There is a big monkey in oak c wing. See attached pic. It climbs the service pipe between c-103 and 104 checking for open kitchen windows on each floor all the way till the top.

  Please take action. Security are not able to do anything. All they end up doing is chasing it from one wing to another and feeding bananas.

Thanks,
[ ]

Khata transfer held up due to non-payment of betterment costs - Thanks to RTI

Dear Mr [ ],
 
As you are aware our Khata transfer is held up with BBMP the reason being non payment of betterment charges of Rs 6677456. please refer to the attachments which I received in reply to my RTI. 
 
Kindly do the needful so that residents can have their Khata transfer.
 
 
Regards
 [ ]

 

Repeated Appeals

Thanks [ ] for getting old mails on LIFT Issues, which we have raised earlier.

Dear [ ]/ All,

It pains when some of our Greenage Family Members is injured(Leg got fractured), Old people and children being chased by stray dogs, Child Molestation happens. There are other cases also.

We had several security related issues, we had 2 old child molestation cases in Greenage. We raised the issue with SS Management and we discussed about CCTV in lifts and other strategic places 2 years' back. But recently Greenage witnessed another Child Molestation Case, followed by labours tried to kill members of family(Since they objected). There is no CCTV recording of this incident. It only shows how venerable we are.

yesterday's mail of [ ] Sir(On Proposed Action Plan post Media Coverage of Child Molestation Case, beating of family members) brings the same sorry state of affairs on the progress of SECURITY Issues. It is almost one month, still appropriate action doesn't seem to have taken by SS Management. They need to act fast.

Dear [ ] ji,

Your immediate action is requested. We will appreciate a mail from you(Not from helpless Facility Team who may not able to act on their own. They need SS Management's Support).

Regards

[ ]

Juniper UB – water seepage

Maintenance Team,

Water leakage in Juniper UB is long pending open issue and it has never been attended with seriousness.

Residents have been complaining about this and asking for a permanent solution but as usual, you have ignored it and now you can see the damage on the pillar in the attached pics. It’s just 3 year of construction and we can see the quality of it and lack of willingness to maintain it.

Request you to look into this and provide a permanent fix.

Regards,

[ ]

Minutes of Meeting - Facilities taking over Cedar & Deodar

This email gives a good overview of all key issues affecting residents and the callous attitude of SS management:

Context :

Salarpuria team had arranged a meeting with the residents of Cedar & Deodar Blocks to tell that transition team will be handling over the blocks to the facilities team and Mr Lenin would be incharge for the same from now on.

Please find the Minutes of Meeting with our common concerns which need to be addressed :

Dear [ ] ,

We were surprised to hear such vague responses on each of the items listed below.
Nevertheless,
We expect status updates on each of the below Action Items weekly and an ETA on the same.
Also we'll like to hold a monthly meeting to review the progress on these items.

List:

*** Top Priority ***
1. Fire doors and Fire extinguishers to be installed on every floor for the C & D blocks
(Not sure on how did we recieve an OC without these essential items)

Update : ??
ETA : ??

2. Water Softener Issue :
Water Softener to be activated for C & D blocks. 
Hard Water is a real problem for the residents and we need to get this resolved ASAP

AI: Check the systems and activate the softener.
Update : ??
ETA : 1st November 2015

3. Cauvery Water Progress for C & D blocks :

Update: For Phase I : Pipeline to be laid for which tenders need to called by BWSSB
For Phase II : Need to be applied for.
ETA : Unknown

4. Khata transfer camps

Update : Not sure , need to check with higher managment
ETA : Unknown

*******************************

5. Alternatives to ACT - Broadband and TV   + Landline Provider

Update : We can choose 3 vendors to avoid monopoly of anyone ans ask them to apply for NOC from SS team
NOC given to tata sky for C & D blocks.

Please choose the vendors wisely.

ETA : ??

6. Mobile connectivity/network issues

Update : SS Working with Indus to setup the boosters on every floor for every block.
ETA : 2 months (not sure)

7. Elevator issues:

AI : Make sure that aleast 2 elevators are working in each wing of both C & D blocks
Also ensure that there is a security personnel avaialble at all times (Deodar)

Update : Elevator issues are caused due to temporary power , This would be rectified once we get permanent power connection for the blocks

ETA : 1st November 2015

8. Eye Holes/ Intercom / Video Door Phones

AI: Please ensure that every flat has eye holes / intercom installed ASAP
ETA : ??

9. Flat # Plates and Floor Number plates for every floor for both Blocks

ETA : ??

10. Cleaning/Maintainence of commom areas + Installing taps and chute covers in chute rooms

Update : ??
ETA : ??

11. Bescom Permanent Connection + Instant Power Backup

Update : Now that we have the OC , we'll be getting a permanent connection and meters for all the flats in the C & D blocks
ETA : 15th October 2015

12. Piped Gas Connection :

Update : Please collect application/kyc forms from the Cedar Ground Floor transition office .
ETA : Activation ??

13. Car parking Allotment:

Update : Need to check with higher management.
ETA : ??

14. Vehicle stickers for C & D blocks

Update : Temporary Stickers to be provided , which can be collected from Jyoti - Cedar Ground Floor transition office , until we get the parking allotments.

15. Security :

Please ensure that the security personnells are trained to verify the authenticity of the vistors/labourers entering the blocks by checking with the residents via intercoms

ETA : ??

--

Elevator related issues - an appeal from a resident

Saw this email today from a resident:

Dear Facilities, [ ] and Mr. [ ],

Oak Block C wing is frequently facing single phase power problem due to which power backup is not coming back for 20-30 minutes.

Securities and Electricians are totally ignorant of the potential danger of the situation.

Because of this, I once was stuck inside the lift for almost 15 minutes and once missed my train.

Solution is very simple - the DG Backup needs to be restarted if the phase becomes single circuit; but due to lack of proper training & communication from the management, electricians are taking it very casually.

In fact, last month when I came out of the lift and shouted at the electrician, instead of showing an remorse he was laughing at my scared and distressed state of health.

Being at 25th floor, I have no other choice but to depend on lift and leave myself at the mercy of SS management.

but Mr. [ ] & [ ] - please answer who should take the responsibility if some elserly person gets stuck inside the lift for 10-15 inutes and have hearth trouble or breathing trouble? It is prone to have a heart attack for the elderly people or kids even.

Today I was shocked by [ ]'s behavior as well - I called him after exhausting all possible options (calling building security, main gate security, maintenance manager, facilities helpdesk etc.) with great hope of getting this resolved, but all I received is a text explaining escalation matrix!

Please enlighten who can follow the escalation matrix when a person is about to miss flight or being prone to heart attack?

What the silence means ...

My infrequent posting only means that my busy schedule is to blame - not that the community has been silent or that the issues have been resolved. Life is always "interesting" in Greenage. If you thought you were buying an oasis, amidst the hustle and bustle of Bangalore city, you are SO WRONG!

Stay tuned as I catch up on my emails - next round of posts will include stray dogs, wild monkeys, cockroaches, dead ducks, injured ducks, leaking buildings and many more ...

How safe @ Greenage

I am reproducing below, an email from a resident sent today, that echoes the sentiments of residents.

Hello All,

Yesterday my mother fall in the lift. Due to electricity interruption, she felt a sudden jerk and lost her balance and her leg get fractured.

Is it only me or all resident getting frustrated with third class Salarpuria apartment.

Here are few things we get after paying crores of rupees :

1. Elders are falling in lifts due to jerky lifts and no proper back up

2. kids are chased by stray dogs

3. residents are attacked by labors [see news article here]

4. skin getting rashes due to bad quality of water (1000 tds water supplied im kitchen)

issues are endless.

Happy living in Greenage 

"WANT TO LIVE A STRESSFULL LIFE" -> welcome to greenage.

Photos from the attack incident: