Here is another email - illustrating the resident's (senior citizen) frustration.
Dear Residents,
The facility team have recently developed a very nice habit of talking very sweetly with Residents but doing absolutely nothing. The entire team is having a nice time and happily spends 8 hours daily in Greenage Premises and goes home.
They happily get their salary from the money collected from all of us. But, they think that their salary comes from somewhere else and hence they believe that they need not serve and do ANYTHING to help Greenagians.
After several complaints about flushing cistern problem and an electrical switch, I personally met Mr. [removed] in facility office on 18th March 2015 at 4.00PM and asked him to send plumber and electrician. He promised me in very sweet words that he will send them immediately. He also confirmed from me about my availability at home. I said I will be available from this moment till 11.00 PM. Also I said I am available daily between 8AM and 11 PM (or 24 hours) as I am a retired person.
Today is 27th March. I am still waiting for plumber and electrician. They have not attended it so far and I am sure that they will never attend.
This is the kind of sheer, utter, blatant negligence and contempt they are showing towards Greenage Residents. It looks they might have been strictly instructed to show this kind of negligence, lethargy, apathy and contempt towards Residents.
(Mobile number of Mr [removed] whom we used to call for attending emergency problems during odd hours, says this number is out of service.).
I called local plumber and electrician from Bommanahalli and got my job done.
Best Regards,
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