High-end builder but unable to solve power problems

See email chain below illustrating the poor power management infrastructure....

Dear Lenin,

Your silence on this problem reflects on the incapability of solving the electrical issue by yourself, your management or have attempted to consult the electrical wing of the project. 

As this situation likely to damage the household equipments and the apparatuses in panel board, please see that the electricians are given proper instructions to manage it or get in touch with the electrical engineer in charge

And get instructions to manually operate the panel and avoid denial/fluctuating power to the residents.

@all residents, if similar problem occurs and response is delayed from facility team, kindly switch off the incoming power supply(MCB) of the distribution board available behind the main door of your unit to avoid damages. 

With regards,

[deleted]

Sent from my iPad

On 30-Nov-2015, at 8:04 am, [deleted] @gmail.com> wrote:

-----------------Please type your reply above this line and leave this line intact--------

[deleted -1902) wrote:

Lenin

Yesterday night the power situation was worst which started approx. 11:30 PM as power was continuously going off and coming back due to which we had to switch off all equipment and your staff security/helpdesk/electrician were helpless.

Security at Juniper Wing-B desk even don't have a wireless set ...what a pity?

The electrician simply replied after 10+ calls to helpdesk at midnight what should you expect...this is BESCOM issue I can't do much..

Do you mean to say that SS had installed such a old system that when BESCOM supplies single phase power your electrician can't take any action except waiting and watching.

This is frequent occurring issue whenever there is single phase supply from BESCOM. Can you please either hire trained electricians or guide them how to handle such situations?

Regards

Sameer

On Mon, Nov 30, 2015 at 1:41 AM, [deleted]h@gmail.com> wrote:

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[deleted] -1902) wrote:

Hi Lenin,
I am writing this email @ 01:30 AM from Juniper lobby. The electricity went off and it switched to DG and after that he electricity is toggling on/off at my home.

I have switched off all my electrical equipment at home and we are without electricity after having switched to DG.

@Sattva Group: This is not for I have paid money and come to stay in your premium apartment. Thanks to your attitude towards us, it is common man like us are facing problems.

Thanks,
Hitesh

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