Tuesday, July 25, 2017

[Salarpuria Greenage] Residents Meet - July 23 (MoM)

Greenage Action Committee (Greenage Action Committee) wrote:

Dear Residents,

Resending the MoM with corrections/additions in Point 8. Please note the volunteers for Club House and Cuddles Team.

We thank you for overwhelming response. Around 150 of us met in the Club House yesterday (23 July). Sharing the minutes. Kindly refer the earlier mail from GAC in case you need any clarification.

1.      Cauvery water connection:
a.      Update: The attendees were updated on the status of Water Connection, as detailed in the MoM of the meeting with SS representatives
b.      Comments/suggestions from the meeting: Residents expressed lack of visible progress and the problems created due to the quality of tanker water.
c.      Next steps: We will follow up on this closely and GAC will reach out to the MLA for accelerating along with SS
2.      Khata Transfer:
a.      Update: SS representatives informed that all apartments can apply for Khata and a camp will be conducted for the same
b.      Comments/suggestions from the meeting: There is no clarity on the Khata status,
c.      Next steps: Online data collection (to capture details of flats that are yet to get Khata and their application status. Post that work with SS to conduct the camp
3.      BESCOM Connection:
a.      Update: Dedicated sub-station for Greenage to be operational in four months. All the meters of Juniper block will be replaced.
b.      Comments/suggestions from the meeting: Juniper, Oak, Cedar, Ebony and Deodar, all are facing electrical issues (fluctuation). Juniper residents have been working towards resolving the same.
·   Juniper residents updated that Facility office has received a mail from BESCOM informing that they will replace all the meters of Juniper
c.      Next steps: A team consisting of representatives of all the blocks will be formed and work towards resolution of the problems. A separate mail requesting for volunteers will be sent
4.      Unprofessionalism of facility team:
a.      Update: Poor Service quality of Facility team was shared with SS and they promised to look into it
b.      Comments/suggestions from the meeting:
·   Classification of the different types of problems that can come and SLA for the same – this features currently exists in the Apna Complex
·   Currently Facility is not using the online complaint system
·   Emergency contact line never works
·   We need to have a rating system for residents on the way they behave with Facility team
·   Any time we find any common area problems, raise a complaint in Apna Complex
c.      Next steps:
·   Ensure Facility team takes up problems reported in Apna Complex
·   As residents we should use Apna Complex to log problems
·   GAC will follow up on this
5.      Vendors – Cuddles:
a.      Update: SS agreed to form a team of residents who will work with Cuddles Management and SS to resolve the problems. If the vendor still does not provide satisfactory service, then vendor will be replaced.
b.      Comments/suggestions from the meeting:
·   High fee, lack of transparency in selection
c.      Next steps:
·   A resident’s team will be formed for this. We will send an email for volunteers.
·   Shilpa Jain, Smita Bhadra and Sunil Jaiswal (BA 303) volunteered for this
6.      Security
a.      Update:
a.      Issuance of fresh RFID stickers to the residents who do not possess the same for their vehicles to facilitate Boom Barrier Operation near the main gate,
b.      Allocation of a Security Guard with long sticks in all the Blocks Lower & Upper Basement parking areas to prevent stray dog menace are some of the highlights.
c.      Provide support to SS management in dealing with difficult residents who reportedly flaunt the rules.
b.      Comments/suggestions from the meeting: Suggestions specifically on the Stray dog issue was raised and update was given on work done in this regard by Ramanan (JC-1704)
c.      Next steps: All above aspects of security will be followed up by GAC
7.      Club House:
a.      Update: SS informed all the legal formalities with respect to Club House will be completed in next month
b.      Comments/suggestions from the meeting: Undue delay in opening the Club House
c.      Next steps:
·   Team formed which will formulate policies related to Club House
·   Club House team: Deepak Gupta (BB402), Dinesh Vijay (JA702), Dr. Priya Ranjan (CA 1301), Harish Mohan (JC1403), B. Saravanan (BA503), Sunil Jaiswal (BA 303). Additional volunteers will be solicited in a separate email.
8.      Maintenance:
a.      Update: SS Management highlighted the significant outstanding amount and that they are incurring loses
b.      Comments/suggestions from the meeting:
·   Various ways of part payment was suggested.
·   It was highlighted that only 35% of the residents are holding back their payment
·   If circumstances require in future, all residents should stand together and hold back our payments
·   It was pointed out that payments to Legal GOA will not draw 18% GST, while currently we have to pay this tax.
·   DG/Water Bill will not be paid, late payment fee
c.      Next steps:
·   We will do a milestone based payments
·   Milestones may be: Khata, Bescom, Cauvery, Election announcements, Elections, Auditing of Maintenance related bills
·   Auditing can be done only by Legal GOA
·   Residents who are already paying have been requested to continue making the payment as we are seeing positive response from SS
Ebony Block: Common problems faced by residents of Ebony was highlighted. GAC team will reach out to Ebony residents and guide them in addressing the problems.
We will share updates on the progress and status in the coming weeks.

Regards

GAC Team

Sunday, July 23, 2017

[Salarpuria Greenage] Fwd: BWSSB Connection Status Update - Greenage

Dear Fellow Residents,
Today there is no dearth of assurances made by SS. Please read the trading mail about BWSSB connection status and you will know what these assurances mean. 
We are not holding any payment for this ,but why it has not happened. What happened to Rs160/sq ft that we paid even before we occupied our flats. We need an account of how much interest this amount earned . The interest it self will more than pay for maintenance. I am talking about this as much is talked about payment of maintenance charges.
We should engage with Salarpuria and try to sort out things with them but we should not give up our interests.
Cauvery water is not the only issue on account of which we need to be compensated.I have raised those issues several times , but they do not find a place in our discussion. TOO MANY ISSUES WILL ANNOY SS and important issues like club and election will lose focus. Why they are important and not our money while SS management is focusing only on money.

Sent from my iPad

Begin forwarded message:
From: Ryan Taylor <ryan.taylor@sattvagroup.in>
Date: 6 April 2015 at 2:27:55 PM IST
To: <greenagemaint@sattvagroup.in>
Subject: BWSSB Connection Status Update - Greenage 
Our Dear Resident,

Greetings from Salarpuria Sattva !!

Our BWSSB application has progressed & we were given assurance from the BWSSB department that we would receive our water connection for Greenage  by 15th May 2015 , or latest by 30th May 2015. Thank you for your patience & valued support in this regard.

Assuring you of our best services at all times …..

Best Regards,
-------------------------------------------------------
Ryan Taylor – CFM
AGM -Client Solutions - Occupier Services
SATTVA GROUP

4th Floor, Salarpuria Windsor
# 3, Ulsoor Road, Bangalore – 560 042

Saturday, July 22, 2017

[Salarpuria Greenage] Lifts can cause severe electric shock

Sameer (Registered Owner, Resident, XX-XXXX) wrote:

Hi All

This is to inform you that since one week or more the Service Lift was not functioning in Juniper Wing B in Greenage. After escalating this issue to Mitsubishi I was informed by Mitsubishi that due to water logging in LB under Lift lobby it had been stopped purposely to avoid any risk of life due to electric shock. They strongly recommended to get under lift area waterproofed and all water leakages fixed ASAP.According to them if this is not addressed immediately it can give severe electric shock and Mitsubishi would not be liable as they had already informed same to Facilities. They also informed me that this issue is not isolated to Juniper but Oak as well is impacted due to this.

I had spoke to Facilities last week and I was told there was water leakage in Fire Pipe which had been fixed and there is no need to panic.

Today I went to LB and was shocked to see Fire pipe is still leaking and there is  lot of water logged below Service Lift in JB but still the Lifts were made operational.

There has been no communication to residents about this safety threat and precautions they should take to avoid this.

Kindly get this issue addressed on priority before it is too late.

Thanks

Regards
Sameer

Thursday, July 20, 2017

Why pay for maintenance?

Himanshu (Registered Owner, Resident, XX-XXXX) wrote:

Hi Kiran -

Please provide me a single reason why should I pay the maintenance for.

- Along with my family, I have been attacked by Stray Dogs in our premises multiple times.
- Milk Packets have been stolen multiple times from our gate.
- My dust bins have also stolen 3 times which placed outside my apartment.

These instances were still under the radius of my tolerance, I have complained the Security Multiple times for this lapse and as usual there has been no response from anyone.

What happened yesterday was beyond my tolerance capability. A New Pair of Brown Shoes were stolen yesterday from my residential premises in our absence. Now, before you come to me and say "How is that possible Sir ?" let me help you out. I stay in Cedar Wing, A Block, Apartment Number 1803. We have a grill main gate followed by foyer area and main door. We usually lock our grill gate when we are inside our apartment and without fail we put a lock when we are outside our apartment.

Yesterday also our apartment was locked when we were out for office. Evening when I came back I didn't find one pair of Brown Shoes which I have purchased recently.

I tried connecting with our Security Head, Mr. Jayprakash but got a very rude response saying it is not possible and if it happened we cannot control this type of activity. He provided full confidence on Cleaning Staffs and Security Guards saying they cannot do this activity. My concerns is if they cannot do that activity then is this not a Security Lapse ? Is he trying to say me that someone from outside, successfully entered into our premises and have done this task ? Is this the level of Security we are expecting we should have ?

As a solution, Mr. Jayprakash told that we will monitor for 2-3 days if someone is wearing those type of shoes, if we got we will provide you else you can forget it, it's just a small item.

Today it is indeed a small item, many of us might not be concerned much, but one thing is for sure that the person who has dared to do this can tomorrow dare to do anything. 

No CCTV Camera is fixed anywhere in CEDAR Block from where I can see the footage. We have been staying in this Apartment for more than a year and we are still waiting for the day when CCTV Camera's will be fixed in the lifts.

For reference I am attaching the pic of my apartment from where the Shoes are stolen and also the pic of my shoes.

I know it's in your hand to check the CCTV footage in the main entry/exit and you are capable of finding the thief if you intend to do so. I know as usual I may not receive any actions from your end but its my duty to request you to take some actions.

@Greenagians: Please let me know if it comes in the radius of some Legal Actions, I am ok to do so. I am less concerned about my shoes and more concerned with the thought that tomorrow the theft can be bigger.

Thanks !

Regards,
Himanshu

Dog attack - AGAIN

Anju Singh (Registered Owner, Resident, XX-XXXX) wrote:

Thanks Sharang for raising the issue and helping us to come out of this trauma last evening .

For Others ....let me add one more incident to the never ending saga of Dog menace in our society .

Yesterday me and one of my friend went out with our 3 kids   .While we left from my parking in Cedar Upper basement , a guard was sitting in my parking slot beside my car . When we came back , while parking i found an empty car chair parked exactly in the middle of my parking slot , which my friend helped to removed so that i could park my car .after we walk around 10 steps away from my car towards the lift lobby , the nightmere began when we were surrounded by 4 dogs who started growling on us , specially on kids . we tried to move fast but as soon as we took 2-3 more steps one of them came to attack us .At that moment I could find only my shoe to rescue us .  I was able to hold the dog by scaring him for almost a minute through my shoe but then he pounced on us and that moment i flew my shoe on him , he got distrcted for 2-3 seconds which was the opportunity for us to run towards the lift lobby and save our lives , specially the kids . ( since he was growling more fiercely towards the kids ) . In just couple of minutes , the funfilled evening turned into a trauma for the kids . My 4 year daughter was in such a trauma that she was not able to take her dinner and difficulty sleeping. In the morning the kids are scared even seeing  the pet dogs . I still get goosebumps thinking how we just got away when that dog punced on us .
But the story does not end here . It was not just the dog part . Once again , this incident pointed out the Lenient security system we have in our society . I came to the reception area and told teh guard to go find teh gurad in the basement and call him upsatirs . The guard went downstairs , blowed his whistle for almost 10 minutes to search for the guard in teh basement , but there was none to find .

Me and my husband again went downstairs at 10 pm to reception area , to find that there was no gurad even at recption area for almost 15 minutes, and we could see so many vendors walking in easily into the block . When he came back we questioned him and he told that he went fr dinner and he was not provided a back up for the post during this time .And again there was no gurad in the basement . 
Our Parking basements have so easy access for everyone including the dogs , that anyone can do anything they want and get away .

With so many other incidents , this really made us thing , that was it really a good decision to invest such a huge amount in this society .

Sunday, July 16, 2017

Online petition by residents

This online petition by residents says it all - !


Greenage Action Committee (Greenage Action Committee) wrote:

Dear All,

We have collected around 650 signatures as of now. For those who could not respond to the campaign, we have created an online option.

Click here and and support the signature campaign. 

Regards
GAC Team


Online Petition