Saturday, May 21, 2016

[Salarpuria Greenage] Re: Lifts in Cedar Block

Harshitha T (Registered Owner, CA-xx04) wrote:

The lifts in Cedar blocks are perennially non-functional and you have not paid any heed to a million complaints that I along with many residents have made. No action has been taken whatsoever and I continue to walk down or climb up 18 floors at least 3 times on weekdays! I see a lot of maids and cooks struggling to make their way to the flats to do their chores. This happens in the morning where we are all in a rush to get to our workplaces! In the A wing, despite there being a majority of occupancy, only 2 lifts are made functional. Out of these, on a good day, one of lifts works and on a regular day, none work (Today being an example)!! I have insisted on making all the lifts functional so that at least 2 lifts are functional at any given point, which has been totally disregarded. I don't see any reason why I should be paying Rs. 1500 for this kind of substandard service. 

As you can guess from this email that I am close to losing my patience and expect resolution on this as soon as possible. Lifts conking off in the morning is not acceptable for any reason - be it water clogging due to rain or technical problems. Repair and maintenance must be done when the lifts are not being used by the residents. Make all three lifts functional to commensurate with the electricity charges you are expecting us to pay and for the sake of living up to the "Trust is what we build" slogan!! 

If this is not taken seriously, I'd assume that you are ready to face legal action. 

Thank you, 
An extremely disgruntled resident!

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