Reply from a fellow-resident, in response to email:
Hi [deleted],
I echo your frustration.
I was tricked into buying an old flat in Oak block at the current market price (Cedar/Deodar rate) - the flat came with extremely poor construction quality like main door not closing properly, balcony glass doors not sliding correctly, hundreds of loose and hollow tiles which makes weird sound whenever we walk on the floor.
For the last 6 months I have been following up with whoever seems to have taken responsibility of the facilities management - every time the buck gets passed over to a new manager. So far at least 10 inspections have happened but no action is taken.
I raised 5 or 6 complaints so far, the pending work list from the booking/agreement days still holds good with all signature and company seal etc. but no one bothers to honor that.
I even visited the head office and in front of me the general manager scolded Mr. Hegde but now they have even stopped making any inspection, let alone taking any repair work.
On top of that Mr. Kiran had the audacity to misbehave with my elderly mother in front of the whole facilities team and no action is taken against him yet.
For example, today we have been waiting for a facilities member to visit my property since morning and nobody has come yet despite 2 personal visits and at least 20 phone calls, including 2 to head office.
I am utterly frustrated and helpless. Let me know if any joint action can be taken.
And yes, you don't' have to spread any negative word of mouth, just show invite your friends and colleagues to your flat - they will run away from Salarpuria.
-[deleted]
Hi [deleted],
I echo your frustration.
I was tricked into buying an old flat in Oak block at the current market price (Cedar/Deodar rate) - the flat came with extremely poor construction quality like main door not closing properly, balcony glass doors not sliding correctly, hundreds of loose and hollow tiles which makes weird sound whenever we walk on the floor.
For the last 6 months I have been following up with whoever seems to have taken responsibility of the facilities management - every time the buck gets passed over to a new manager. So far at least 10 inspections have happened but no action is taken.
I raised 5 or 6 complaints so far, the pending work list from the booking/agreement days still holds good with all signature and company seal etc. but no one bothers to honor that.
I even visited the head office and in front of me the general manager scolded Mr. Hegde but now they have even stopped making any inspection, let alone taking any repair work.
On top of that Mr. Kiran had the audacity to misbehave with my elderly mother in front of the whole facilities team and no action is taken against him yet.
For example, today we have been waiting for a facilities member to visit my property since morning and nobody has come yet despite 2 personal visits and at least 20 phone calls, including 2 to head office.
I am utterly frustrated and helpless. Let me know if any joint action can be taken.
And yes, you don't' have to spread any negative word of mouth, just show invite your friends and colleagues to your flat - they will run away from Salarpuria.
-[deleted]
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