[Salarpuria Greenage] Complaint about Family Pharma - extremely rude staff, false promise, miscalculation in bill

Hello SS Management,

One more nail in the coffin of Greenage community, thanks to you -

The Family Pharma, which according to the pharmacist is supposed be owned by "top management" of salarpuria not any "kam karnewala" like PK Mishra or Sanjay Agarwal.

First of all, half the medicine is not available there and the pharmacist is always reluctant to take order and import them.

He doesn't know basic calculation - once he sold 330/- worth medicine extra to my mother, it was my mother's honesty that we returned the medicine. And instead of a basic thank you, he started misbehaving with us from the next time to cover up his goof ups.

Any slightest delay in the counter and he will start shouting at you that he has "thousands of other customers, orders worth lacs to be delivered"!

He doesn't understand any medical emergency -  today I urgently needed one medicine and was unable to visit the shop as doctor has put me on bed rest. Since morning he kept on giving false promise that it would be delivered at 4pm, and then at 5pm when I called him to follow up, he declined to deliver citing 'shortage of staff' leaving me with no choice to arrange it alternately.

When I told I want to complaint, I was asked to talk to "top management" of salarpuria as if by keeping this pharmacy, you are doing us a big favor.

May I please know what gives you and the pharmacist any right to deal with the customers with such rudeness and ignore their medical emergency?

I am interested to know who has given medical license to this shop and who has given job to this pharmacist.

Thanks

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We have stopped visiting as they are a bunch of lazy buggers and as you mentioned they don't deliver at all. Multiple times we have given orders when meds were not in stock and every single time we had to buy from outside as no response by these useless people. 

Let's not tolerate any rude behavior by people who are there to serve us. Give it back with might.

Regards,

 

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