[Salarpuria Greenage] Residents Meet - July 23 (MoM)

Greenage Action Committee (Greenage Action Committee) wrote:

Dear Residents,

Resending the MoM with corrections/additions in Point 8. Please note the volunteers for Club House and Cuddles Team.

We thank you for overwhelming response. Around 150 of us met in the Club House yesterday (23 July). Sharing the minutes. Kindly refer the earlier mail from GAC in case you need any clarification.

1.      Cauvery water connection:

a.      Update: The attendees were updated on the status of Water Connection, as detailed in the MoM of the meeting with SS representatives

b.      Comments/suggestions from the meeting: Residents expressed lack of visible progress and the problems created due to the quality of tanker water.

c.      Next steps: We will follow up on this closely and GAC will reach out to the MLA for accelerating along with SS

2.      Khata Transfer:

a.      Update: SS representatives informed that all apartments can apply for Khata and a camp will be conducted for the same

b.      Comments/suggestions from the meeting: There is no clarity on the Khata status,

c.      Next steps: Online data collection (to capture details of flats that are yet to get Khata and their application status. Post that work with SS to conduct the camp

3.      BESCOM Connection:

a.      Update: Dedicated sub-station for Greenage to be operational in four months. All the meters of Juniper block will be replaced.

b.      Comments/suggestions from the meeting: Juniper, Oak, Cedar, Ebony and Deodar, all are facing electrical issues (fluctuation). Juniper residents have been working towards resolving the same.

·   Juniper residents updated that Facility office has received a mail from BESCOM informing that they will replace all the meters of Juniper

c.      Next steps: A team consisting of representatives of all the blocks will be formed and work towards resolution of the problems. A separate mail requesting for volunteers will be sent

4.      Unprofessionalism of facility team:

a.      Update: Poor Service quality of Facility team was shared with SS and they promised to look into it

b.      Comments/suggestions from the meeting:

·   Classification of the different types of problems that can come and SLA for the same – this features currently exists in the Apna Complex

·   Currently Facility is not using the online complaint system

·   Emergency contact line never works

·   We need to have a rating system for residents on the way they behave with Facility team

·   Any time we find any common area problems, raise a complaint in Apna Complex

c.      Next steps:

·   Ensure Facility team takes up problems reported in Apna Complex

·   As residents we should use Apna Complex to log problems

·   GAC will follow up on this

5.      Vendors – Cuddles:

a.      Update: SS agreed to form a team of residents who will work with Cuddles Management and SS to resolve the problems. If the vendor still does not provide satisfactory service, then vendor will be replaced.

b.      Comments/suggestions from the meeting:

·   High fee, lack of transparency in selection

c.      Next steps:

·   A resident’s team will be formed for this. We will send an email for volunteers.

·   Shilpa Jain, Smita Bhadra and Sunil Jaiswal (BA 303) volunteered for this

6.      Security

a.      Update:

a.      Issuance of fresh RFID stickers to the residents who do not possess the same for their vehicles to facilitate Boom Barrier Operation near the main gate,

b.      Allocation of a Security Guard with long sticks in all the Blocks Lower & Upper Basement parking areas to prevent stray dog menace are some of the highlights.

c.      Provide support to SS management in dealing with difficult residents who reportedly flaunt the rules.

b.      Comments/suggestions from the meeting: Suggestions specifically on the Stray dog issue was raised and update was given on work done in this regard by Ramanan (JC-1704)

c.      Next steps: All above aspects of security will be followed up by GAC

7.      Club House:

a.      Update: SS informed all the legal formalities with respect to Club House will be completed in next month

b.      Comments/suggestions from the meeting: Undue delay in opening the Club House

c.      Next steps:

·   Team formed which will formulate policies related to Club House

·   Club House team: Deepak Gupta (BB402), Dinesh Vijay (JA702), Dr. Priya Ranjan (CA 1301), Harish Mohan (JC1403), B. Saravanan (BA503), Sunil Jaiswal (BA 303). Additional volunteers will be solicited in a separate email.

8.      Maintenance:

a.      Update: SS Management highlighted the significant outstanding amount and that they are incurring loses

b.      Comments/suggestions from the meeting:

·   Various ways of part payment was suggested.

·   It was highlighted that only 35% of the residents are holding back their payment

·   If circumstances require in future, all residents should stand together and hold back our payments

·   It was pointed out that payments to Legal GOA will not draw 18% GST, while currently we have to pay this tax.

·   DG/Water Bill will not be paid, late payment fee

c.      Next steps:

·   We will do a milestone based payments

·   Milestones may be: Khata, Bescom, Cauvery, Election announcements, Elections, Auditing of Maintenance related bills

·   Auditing can be done only by Legal GOA

·   Residents who are already paying have been requested to continue making the payment as we are seeing positive response from SS

Ebony Block: Common problems faced by residents of Ebony was highlighted. GAC team will reach out to Ebony residents and guide them in addressing the problems.

We will share updates on the progress and status in the coming weeks.

Regards

GAC Team