Dear Lenin, Hegde, Mishra Ji,
Yesterday yet again I faced a security lapse.
I ordered foods from Bigbasket for 7-9:30am delivery slot but the delivery people arrived early around6:24am. There was no phone call from the main gate and the delivery guys directly rang my doorbell at6:24am.
When I questioned them why there was no phone call from the main gate, they said security guys were sleeping.
I then tried calling the main gate 11 times and every single time they picked up the phone and immediately put it down - high probability they were sleeping and didn't want to get "disturbed"!!!
Please note 6:24am is not that wee hours that the main gate security will sleep through.
Just 2 weeks back exactly similar incident happened - we ordered an Ola cab and they cab was standing right under Oak block but the main gate security had no clue that an unidentified car has entered the premise. They didn't have any entry, nor they bothered to call my intercom.
When I questioned the main gate security later, the guy names Saurav or something (white dress - main gate) very rudely replied that the duty has changed and the person at fault will come back only after 8pm, so if I have any issue I have to come down to the main gate after 8pm. I requested to speak to the supervisor Ajay but they simply refused.
As a single woman, I am finding it extremely unsafe to stay in this complex and need immediate action from you - please immediately implement visitor pass system and other basic safety measure.
Greenage security system is even worse that smallest of the societies around India.
Thanks
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