[Salarpuria Greenage] Re: loud noise from overhead water tank for 1 month

The higher your floor - the more noisy it becomes ....

Priyanka Ghosh (Registered Owner, KC-xxxx) wrote:

Kiran,

This is almost 1am in the night and I am not able to sleep because of the loud noise.

I need this to be stopped IMMEDIATELY.

I am surprised at your audacity that you are sending a maintenance bill at increased rate where you can't even provide a peaceful night's sleep.

Mr. PK Mishra,

Don't know why I have to copy you every time to get any action from your team. 

I was told today morning that this would be fixed in 3-4 days and in he meantime the said motors are to be stopped between 10pm to 6am but clearly that was a lie.

I demand a response and quick action,

Priyanka

Sent from Yahoo Mail on Android

On Fri, 29 Jul, 2016 at 0:34, Priyanka Ghosh

<wrote:

Dear Kiran,

For the last 1 month, I have been complaining to the maintenance helpline about very loud thumping noise from the overhead water tank but the problem hasn't been fixed yet.

The problem started about a month back. every time the tank is filled with water this noise comes and it lasts for almost 1.5-2hours continuously. It happens 3-4 times a day.

Day time it is still bearable though continuous thumping causes me headache. But at night, it is totally unbearable. It goes on till 2am some days.

A security guard and a plumber visited and witnessed it and both confirmed it is coming from water tank.

Every time I call maintenance Helpdesk, the plumber applies some temporary fix which stops the noise for a day or two but then it starts again.

It is half past midnight now and I am unable to sleep due to this loud noise. After calling maintenance 5-6 times, they stopped it temporarily but my sleep is spoiled by now.

Maintenance mentioned that you are aware of the problem as Oak B also apparently complained about the same issue but unfortunately no permanent action is taken yet.

I tried calling you 2 days back but as usual you didn't pick up.

Hope you understand, nobody would tolerate sleepless nights after buying a costly apartment like this. 

The noise is so loud that my lower floor neighbour from 2402 mistook it for civil work at my flat and called me to complain

So please fix this immediately and permanently.

And please don't give lame justification like "top floor flats will have this problem" - I have been staying in the same apartment for 1.5 years and this problem started only a month back.

Thanks

Priyanka