Kanchan Chakraborty (Registered Owner, BB-0102) wrote:
Dear Mr. Ryan Taylor,
Please be informed that I have paid all legal dues for my flat BB-102 till end of August, 2015 & even for the month of September, 2015 I have paid maintenance @ Rs 0.45 per sft for which I have the receipt from Neelanchal Grihanirman Pvt. Ltd. In fact I should not have paid you a single penny for the period between 1st & 30th September - but it was my sheer oversight that I just went blindly by your invoice for the quarter 1st July - 30th September, 2015 to make the payment. It is also important at this stage to remind you that there is no outstanding of the LPG cost for my flat till date.
I hope you have sufficient knowledge about the DOD & just in case you are not aware let me remind you that with effect from 1st September, 2015 Neelanchal Grihanirman Pvt. Ltd does not have any legal right to claim any maintenance due for all the flats of Alpine & Birch Blocks. It is GOA which has the right of deciding who will be the service provider for maintenance of Alpine & Birch Block flats & what will be the rate for the same.
You are at your liberty to dream & build castles in air by computing arrear maintenance @ Rs 2.00 per sft for all flats of A & B Blocks from 1st September, 2015 to show an outstanding due of Rs 41,939 for my flat but let me reiterate that we are not here to satisfy your money making zeal by acceding to your illegal claim. I hope you are also aware that some of the matters related to GOA are still sub-judice & it will perhaps be prudent on your part not to make such arrear computations in black & white.
It is heartening to know that you could make an assessment of my mail comments as "Demeaning" & if it is indeed so may I request you to act so that the residents are not made to undergo such daily hassles of getting dirty water in their flush tanks clogging the plumbing lines. It is in fact there in Apnacomplex complaint record & may I request you to look back to unresolved open complaints raised by me since February, 2016 to understand the level of frustration of all of us.
I do appreciate your concluding statement "Treat people the way you want to be treated" & remind you that the available records will speak for itself to prove the same in your case.
Hope you will understand our pain..........
Kanchan Chakraborty
Sent from my iPad
Sent from my iPad
Dear Mr. Kanchan,Refrain from demeaning comments & I’m not here to be given a report card from you & neither are my team.Do you know how much is the outstanding of your flat ? it is INR 41939/- Please pay the outstanding. Coming to Maintenance schedule ,FYI this is an occupied building & services to equipment’s such as STP WTP & sumps are done during any normal working day & such water is not the case always , unless it is under repair.Treat people the way you want to be treated !Best Regards,------------------------------------------------------- Ryan Taylor – CFMAGM -Client Solutions - Occupier ServicesFacility & TransitionFrom: kanchan_poushali@yahoo.com [mailto:kanchan_poushali@yahoo.com]
Sent: Saturday, June 4, 2016 8:29 AM
To: Kavya Seth; salarpuria-greenage@apnacomplex.com
Cc: greenage.helpdesk@sattvagroup.in; pkm@sattvagroup.in; lenin@sattvagroup.in;ryan.taylor@sattvagroup.in; greenagemaint@sattvagroup.in
Subject: Re: [Salarpuria Greenage] No water in Birch B block in flush tanksRyan & Hegde needs money to supply filthy STP water in our flush tanks.What an extortion plan they are chalking out!!!!!!!!!Kudos to Ryan who tried justifying this extortion plan.Kanchan ChakrabortySent from my BlackBerry 10smartphone.
apnacomplex.com Subject: Re: [Salarpuria Greenage] No water in Birch B block in flush tanks-----------------Please type your reply above this line and leave this line intact--------Kavya Seth (Registered Owner, BB-1301) wrote:This morning again stinky and dirty water in the flush tanks of BB. Who is going to take responsibility of such dirt. And above all then after such dirty water the supply is also not there.
Mr. Lenin & Hegde,
Kindly look into the matter ASAP.
On Jun 1, 2016 9:50 AM, "Manasvi Gupta" <fatbabyin@gmail.com> wrote:-----------------Please type your reply above this line and leave this line intact--------Manasvi Gupta (Registered Owner, BB-1601) wrote:Oddly, we are getting water in flush tanks today morning, but, its very muddy and dirty.
Please fix asap.
Thanks
On Jun 1, 2016 9:20 AM, "Deepak Gupta" <deepakg71@gmail.com> wrote:-----------------Please type your reply above this line and leave this line intact--------Deepak Gupta (Registered Owner, BB-0402) wrote:What a irony... Somebody's terrace is flooded and some are deprived of water.On Wed, Jun 1, 2016 at 8:05 AM, Rahul Das Adhikary <rahul.das.adhikary@gmail.com> wrote:-----------------Please type your reply above this line and leave this line intact--------Rahul Das Adhikary (Registered Owner, BB-1604) wrote:Lenin, Hegde,Again No Water.These are basic need, you cannot keep this open for longer time. Please resolve ASAP.Thanks,Rahul-1604BB9886219025On Wed, Jun 1, 2016 at 4:55 AM, "Ritabrata Chakraborty" -prince_duke_rex@yahoo.com <salarpuria-greenage@apnacomplex.com> wrote: -----------------Please type your reply above this line and leave this line intact--------Ritabrata Chakraborty (Family of Owner, BB-0102) wrote:Still no water in the flush tanks. This seems to be a perennial issue in our apartment.Lenin, Hegde,Pls take this up seriously and resolve it at the earliest as this is causing a lot of inconvenience to all of the residents.
Sent from my iPhone
On 31-May-2016, at 10:01 PM, Piyush Kumar Garg <piyushkg@gmail.com> wrote:-----------------Please type your reply above this line and leave this line intact--------Piyush Kumar Garg (Registered Owner, BB-1904) wrote:Hegde, Lenin,
No water in Flush yet after 2 days.
Can you guys do some serious introspection on Neelanchal's capabilities to manage such large residential campuses.
Looks like you guys don't have any idea about functioning of things like STP, Rain water harvesting etc etc and yet you don't even seem to outsource them to agencies specializing in such things.
On May 31, 2016 6:15 PM, "Hegde V" <greenagemaint@sattvagroup.in> wrote:-----------------Please type your reply above this line and leave this line intact--------Hegde V (Asst. Facility Manager) wrote:Dear Residents,Due to blockage in the supply lines there was an interruption in the flushing water supply, by cutting and replacing the fittings in affected lines issue was solved if any blockage please report it to block reception.Sorry for any inconvenience that this may have caused you, and we appreciate your patience and support.Thanks & regards,Greenage Facility TeamFrom: Kavya Seth [mailto:kavyat.seth@gmail.com]
Sent: Tuesday, May 31, 2016 12:25 PM
To: salarpuria-greenage@apnacomplex.com
Cc: greenagemaint@sattvagroup.in
Subject: Re: [Salarpuria Greenage] No water in Birch B block in flush tanksRahul, had got the clogs cleared yesterday too, but again this has happened.On Tue, May 31, 2016 at 12:23 PM, Rahul Das Adhikary <rahul.das.adhikary@gmail.com> wrote:-----------------Please type your reply above this line and leave this line intact--------Rahul Das Adhikary (Registered Owner, BB-1604) wrote:Yesterday I informed them for the same in the morning and the issue has been resolved yesterday. It happened due to heavy clogs in water pipe. It took 3 hours to clear the pipe. It is working fine now.Please get in touch with plumbers/maintenance and ask them to check the clogs.Thanks,Rahul-1604BB9886219025-----------------Please type your reply above this line and leave this line intact--------Kavya Seth (Registered Owner, BB-1301) wrote:No water again in the flush tanks of BB. This persistent issue is now becoming harassing. Any particular reason for this persistent issue.On Tue, May 31, 2016 at 8:24 AM, Joy Roshan <joyroshan@gmail.com> wrote:-----------------Please type your reply above this line and leave this line intact--------Joy Roshan (Registered Owner, BA-1202) wrote:Clear water has started to come for us this morning.
There may be possible blocks due to dirt accumulation in pipes. It may be prudent to call plumber on a case by case basis. That's how I did it last time when this issue happened.
Warm Regards
Joy
On May 31, 2016 7:16 AM, Kanchan Chakraborty" -kanchan_poushali@yahoo.com" <salarpuria-greenage@apnacomplex.com> wrote: -----------------Please type your reply above this line and leave this line intact--------Kanchan Chakraborty (Registered Owner, BB-0102) wrote:
No water in flush tank even today morning. The problem seems to continue unabated. Help Desk people apparently are not aware of this continued problem when I called at 6:50 am today morning.--
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