[Salarpuria Greenage] repeated tripping of backup generator

Priyanka Ghosh (Registered Owner, KC-xxxx) wrote:

Hello SS teams,

In the last 4 hours, your backup power supply in Oak C has tripped 11 times in addition to the 4 times Bescom power outage, resulting in restarting of the supply  30 times in total.

This is not only causing severe damage to all the electrical equipments, but also impacting my official work to a great extent because of multiple disconnection in the middle of conference calls as both phone and internet are restarting repeatedly.

I have called facilities 3 times so far requesting an investigation by senior electrician but no one is taking it seriously.

I know this problem has been reported many times before and you have always conveniently blamed it on Bescom.

But backup power tripping is not a Bescom problem. It is not a power fluctuation when power supply exists, it is happening when there is no Bescom supply. 

SS needs to fix this immediately by checking if any overload is happening and isolating the source.

Requesting urgent attention and immediate action,

Thanks 

Priyanka Ghosh